Cancellation and Refund Policy
Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
All Tickets purchased through the Events (https://ePets.co/events & Apps) are NON REFUNDABLE.
The Tickets purchased for the events are TRANSFERRABLE but NOT Refundable.
In case there is a payment failure (where your card/ account has been charged & you were not allotted a ticket, the amount charged/ paid will AUTOMATICALLY be REFUNDED to the respective mode of payment in 5-10 business days (depending on the payment method).
In case the funds DON NOT reflect in your original payment mode after 10 days, you can raise a request from the contact page and we will make sure that it’s refunded within a week.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.